What clients are saying...

"We decided it was time to downsize and made the plan to proceed to find a new home. We started our new home search with Mark Andersen, Re/max Home Masters Team. We were extremely pleased with the assistance we received from him. Mark, however, retired so he referred us to his co-worker, Crystal De Jager. What a pleasant surprise she was! From the moment we met her, we were immediately comfortable and confident that she would find us a suitable home. She was a great help for over a year and patiently showed us many different homes. Crystal always had a smile when she called us in to sign some new paperwork. I think we put offers on three different homes and signed lots of paperwork until we finally found the one we are now settling in to. We have no hesitation in personally recommending Crystal De Jager of the Home Masters Team, she is conscientious, patient and very competent."

"I wish to express to you what a pleasure it was in dealing with you as my Realtor in the recent listing and sale of my Home here in Chilliwack. From the first contact you have been an excellent communicator. You returned my calls or emails within a very short time, always with a response that cleared up any questions I may have had, and you did this in a polite, easy to understand manner. I was kept informed of all proposed showings and/or open houses as well as the results of those viewings. We had pleasant one on one meetings to discuss that which may affect or improve the possibility of completing a sale. These included discussions regarding sale pricing, or details . Offers to purchase were presented expediently. And, of utmost importance was the fact that an accepted offer was presented to me within only 40 days from the date of meeting Crystal
 and signing the sales agreement."

"We have been fortunate to have Crystal as our realtor for several of our properties. Throughout the selling process, she was incredibly communicative, always prompt in responding to texts and calls, and kept us well-informed on every detail, and development along the way. Crystal is a true professional with extensive experience, and a true master of the real estate market. Thank you, Crystal, for everything! We continue to highly recommend you, and couldn’t have done it without you!!"

"I want to thank Crystal for her phenomenal work at selling my mom’s home. Being new at selling, she was able to provide us with sensible and smart advice on how to get the house ready. She was always available for any of our questions or concerns. She created an excellent listing, and helped us arrive at a selling price which we were happy with, and that she knew the market would bare. We would recommend Crystal to anyone,  and would have her to represent us again if the need ever arises. Thank you Crystal!"

"We were in a really tough real estate market with not many houses moving at all.  Luckily we had Crystal De Jager on our side as we needed results.  Crystal is an amazing communicator and is driven to do one thing, Sell Your Home!  Nothing dissuaded Crystal from this and open houses were held almost every available weekend.  The time and effort Crystal put into our home sale is nothing short of unbelievable with multiple showings some days.  The ultimate professional we could not recommend anyone at a higher level.  If you want your house SOLD call Crystal."

"Working with Crystal has been an absolute delight from start to finish! Her professionalism, dedication, and attention to detail are truly second to none. Crystal is not only incredibly knowledgeable about the real estate market but also deeply passionate about finding the perfect home for her clients. From our first meeting, Crystal took the time to understand our needs, preferences, and budget. She was always available to answer our questions, provide guidance, and offer valuable insights. Her expertise and negotiation skills ensured we got the best possible deal on our new home’s. Crystal's warm and friendly personality made the entire process enjoyable and stress-free. She went above and beyond to make sure every detail was taken care of, and her commitment to excellence is evident in every interaction. We couldn't be happier with the exceptional service we received from Crystal. We highly recommend her to anyone in need of a top-notch Realtor. Thank you, Crystal, for making our dream home’s a reality!."

"Janette Joiner has been our Realtor for  four transactions, two buys and two sells.  We found her to be friendly, professional, and works hard to get the best deal for her clients.  Knowledge of market trends lead to good advice on all aspects of buying and selling a home.  We would not hesitate to recommend Janette, or to use her again as our Realtor."

"We have used Crystal for our real estate needs past and present. We have never been disappointed in the service that she provides. 

We had her sell our house in 2020 and it was a quick sale because of her expertise. We moved out of town for four years and recently moved back to Chilliwack and had Crystal as our agent again.

Crystal was always available when needed. If she wasn't available, her responses were very quick. Very rarely did we have to wait for her to get back to us. She takes clients needs and questions very serious. It did not matter what time of day we tried to contact her, she was quick to answer text or phone calls. She listened very carefully to our wants and needs when buying a home. When meeting up with her to see a house, she took her time to go through a home and pointed out all aspects of the house. Her attention to detail and pointing out good things and faults about a home were fantastic. She would always book a showing for a time that worked for everyone. 

Crystal is a very professional, reliable, caring and confident real estate agent and has been the best Realtor we have used by far.

We would recommend Crystal to anyone and everyone in the Fraser Valley. We can assure that she will not disappoint as a Realtor. We have noticed that she has won awards for her realty experience. There are many reasons why.

Thank you again Crystal. We would not be in our new home and back in Chilliwack without your professionalism and assistance"

"I have lived in many different places, both in Canada and abroad, and I've always needed a real estate agent who is knowledgeable, confident, understanding and empathetic, especially to my unique criteria and albeit, complicated requirements needed by my family for any place we live. I have never found a real estate professional who checks all those boxes until I met Graeme Morrison from The Home Masters Team, in Chilliwack BC.

We moved here from Seoul, South Korea and purchased a beautiful townhome in the picturesque Fraser Valley, specifically in Chilliwack, BC in 2014. The home was great until it started to show its age, major repairs were on the horizon, and we started to outgrow it as a family. I knew that the sale of my specific townhome and my families very strict, and unwavering new home requirements would be a monumental task. So, our research began. After months of research and countless meetings I settled on REMAX in Chilliwack BC, and a recommendation from The Home Masters Team Lead, Crystal De Jager, that Graeme Morrison was not only up-to the task of this difficult sale, but he would surpass our expectations on our new purchase. Challenge Accepted!

Our initial meeting with Graeme Morrison couldn't have gone better, he came to our townhome, did an evaluation, explained the market more thoroughly than any other agent I have ever worked with, and we decided on a price to list at. Graeme and the Home Masters Team worked tirelessly marketing my home and within a very short period of time, not only did we have a solid accepted offer, it was the price we were looking for! This was such a relief considering at the time interest rates, how volatile the market was, and the repairs commencing within the townhouse complex. Even though those issues were of great concern for my family and I, Graeme Morrison surpassed our expectations exponentially with his professionalism, confidence and knowledge of the Fraser Valley, the real estate market, current and historically, and promised it would work out. It did and we are so thankful!

Graeme then took on the task of finding us our forever home. A task I considered insurmountable for even the most seasoned real estate veteran. Well, I am happy to say I was proven wrong! NOT only, did Graeme Morrison and the Home Masters Team find us our forever home, it just happened to be our DREAM HOME, it was more than anything we ever expected, or believed we would be able to get into! Graeme is not only a great real estate professional who works tirelessly for his clients and genuinely treats them as if they are part of his family, he is obviously a seasoned negotiator!

 If you have a hard or easy sale, if you are looking for investment property, a new home or just happen to be in the market for your dream home, just do yourself a favor, give Graeme Morrison and the Home Masters Team at Remax in Chilliwack a call. I guarantee, it will be the best real estate decision you will ever make! "

"Buying and selling a home can be a very exciting but also stressful time.  Crystal was there with every step of the way.  No question of ours went unanswered.  There were a couple late nights of negotiations and Crystal never backed down.  We are thankful for all the little ways that Crystal made our experience of buying and selling all come together.  

Thank you so much Crystal!"

"July 2023. The concept of moving was daunting. For over 30 years my family and I had lived in Columbia Valley south of Cultus Lake. We had a large 4,000 square foot house on 24 acres where we raised Thoroughbred horses and hosted equestrian activities while working full time. But life changed course for me when I lost my husband to cancer and my two sons moved on to new and exciting stages in their lives. Now living alone, I decided it was time to change my own life course and downsize into a smaller home closer to town.

A friend introduced me to Crystal De Jager, realtor with Re/Max Nyda Realty, Chilliwack, and I could not have been luckier than to have such a wise, focused and knowledgeable real estate agent. Crystal guided me through the early stages of exploring local listings, comparative homes and prices and the length of time homes were on the market before successful sales. Her understanding of why homes were selling, or not, was especially helpful in assessing the potential success of my own listing. She provided valuable information on market conditions, market influencers, and the state of the economy as it related to the real estate industry, all factors in understanding, and arriving at, a reasonable listing price.

Three offers came in on New Year’s Eve and Crystal provided sage advice on the advantages and shortcomings of each of the offers. We worked on the best counteroffer and my home sold in early January 2024 with a closing date in mid-February. Throughout that time Crystal oversaw the scheduling of things to be done in an efficient manner leading to the final signing of documents.

With a successful sale, I could turn my attention to suitable houses for purchase and she never failed to provide me with listings that met my criteria. Her attention to detail was superb as price, size, location, and the needs of my dog and cat were critical in the choice of homes to view and, potentially, make an offer on. After seeing many townhouses and viewing many more online, it came down to a successful offer on a lovely home in Sardis. Again, Crystal guided me through the purchasing process in her characteristic efficient manner, paying close attention to so many details that surface in the final stages.

Selling and buying a home may sound simple but the truth is that it is not, especially in today’s challenging market. The legal and critically timely negotiations move smoothly only when in the hands of a competent realtor. There are many stages of time-sensitive preparations that go on in the background leading to a successful sale or purchase. Throughout this journey, I have been so grateful and impressed with all the work, understanding and support Crystal has given me.

If you are thinking of selling or purchasing a home, I highly recommend Crystal De Jager as a competent, reliable and dependable realtor."

"Janette is a treasure.  We used her to help us find and buy our first home, which can be very stressful. She is immediately likeable, provides very good practical advice, and has a wealth of useful knowledge to make buying a house much easier….. it’s like having a secret weapon!

Not only was she patient and tireless, she listened carefully to my needs and assured me that we would find something I loved. I was uneasy that it was necessary to guess what the other bidders (there were two other bidders on the home that we really desired). When we realized that we had a short time to secure a house that we thought was perfect, Janette advised me to consider a higher bid than our original option of listed price. We ended up deciding to go $20,000 over asking (trust me, it was a steal!) and Janette had the brilliant and intuitive idea to bid $100 more as the other bidders would likely submit straight $20k over asking. She was 100% correct. We ended up purchasing our dream home by out bidding the other two applicants by $100.

I will never forget that Janette and her brilliant $100 saved my dream and got me into a house that I adore!

Buy or sell your next house with Janette Joiner, you will be pleased that you did."

"I listed my home in March of this year with Crystal De Jager and it sold in three days. The entire experience from listing to the final closing was easy. Crystal is pleasant, personable/respectful and very knowledgeable in her field. I really appreciate that she would update me following showings or open houses. Selling a home can be a stressful life event so I called her several times following the sale with questions. Crystal was always willing to answer my questions and address all my concerns in order to make the sale a smooth process for me. I absolutely would recommend Crystal De Jager to anyone that is in need of a realtor."

"It was a pleasure dealing with Crystal.  She kept us up to date through the whole transaction. My mom passed away and she said if she was to sell the house she would use her. I tracked her down and from the start I was very impressed.  She kept us informed, was a real help and got us full price. I would recommend her for any real estate transaction; buying or selling. She is a 11 out of 10."

"I am so grateful we had Janette as our realtor. She went above and beyond to support our family during a difficult time. Not only is she a fierce advocate, she is efficient and timely. She sold our house quickly and we got a higher price than listed! If you are looking for a realtor, I highly recommend Janette!"

"Thank you so much, Janette for everything you have done for me! I couldn't have done it without you and your team! You made everything way easier and I learned so much from this experience! I appreciate it so much!"

"We are very pleased to write a testimonial for Crystal DeJager. She recently sold our house and we were extremely pleased with all aspects of her work as our realtor. She is not only very knowledgeable about the housing market but we found her to be a good listener to all of our questions, concerns and suggestions. She is a very focused individual who acted quickly and stayed on task through to the completion of the sale of our house. Her communication skills are excellent!  It has been a pleasure to get to know Crystal and we recommend her most highly!"

"Janette recently sold my dad's house for me after he passed away.  I live in Alberta and navigating a house sale from a province away was stressful but Janette frequently went above and beyond to work out issues and make things go smoothly.  She is very caring and generous with her time.  10/10 would recommend her to sell your property."

"This is the second time I’ve used Janette and without hesitation I’d use her and her team again. I’d definitely recommend them!!"

"I couldn't have asked for a better realtor then Crystal De Jager. As a first time home buyer I was very overwhelmed and Crystal was amazing. She was always there to answer all my many questions. Her bright personality and positive attitude to help me find a home in my budget made this experience less stressful for me. I would highly recommend Crystal. 

Five stars 🌟"

"Crystal DeJager was recommended to me by a retired Real Estate professional whom I’ve known for many years. The fact that this agent had done work for me before earned him a huge trust factor with me and all he said about Crystal was that she was a hard working individual.

I did engage Crystal to be my agent and found her to be very approachable, having a comprehensible grasp of the housing market in BC and detailed oriented.

In conclusion, I wasn’t at all surprised at the relatively quick success of the recent sale of my property"

"From the day Crystal De Jager showed up at the door she was the most amazing, caring, understanding go - getter realtor i have ever met! I had worked with another realtor for 1.5yrs and nothing & in less than 2 weeks Crystal had more showings and an offer then we had had in the past 1.5 yrs!  She is awesome - please check her out and call - you won't be disappointed, we sure were not!"

"My husband and I decided to try to sell our house very suddenly, and thankfully Crystal DeJager got back to us very quickly. She was available to run us through the process and explained all the details in a way we were able to understand! Crystal made the whole experience of buying/selling very smooth. She communicated with us clearly and concisely, and kept us updated throughout. Her team helped with our open house as well. We are very pleased with our experience and would definitely recommend the Home Masters Team!"

"Grant Rollheiser is the best realtor! Very attentive, knowledgeable, and personable. He has helped us sell 2 places and buy a home that we are incredibly happy with. Great experience all around."

"I had the pleasure of working with Crystal De Jager as a first time home buyer. She was nothing short of amazing to work with. She is kind and very supportive especially with all the questions I had, given I haven’t bought a home before. She is quick to respond and honest with her advice. I would highly recommend her to anyone looking for a realtor!

Thanks Crystal!"

"Our family spent about 2 years looking for the perfect home with 2 separate residences. A year into the process, Jessica came on board first as a helpful neighbour and then officially seeking out and setting up showings for potential properties. We were beginning to lose hope in finding something that would work (for 2 different families with very different wants) and felt bad for wasting Jessica's time. A few circumstances changed for us and we started to look in earnest. For several months, Jessica was patient, understanding, helpful and hopeful. Now moved into our new home we can look back and are truly thankful for all Jessica's hard work, patience and dedication throughout the process. We found the place we wanted and Jessica had to put in triple time as she helped us through the process of putting in an offer and then immediately putting up on the market our 2 homes within days after our new home offer was accepted. It was a whirlwind of activity and Jessica handled it with grace and professionalism as both our homes had accepted and favourable offers within two days of showings! Even for months after as subjects were dealt with, Jessica kept open communication and continued to help us through the process until we finally moved into our new home, showing up on moving day with well wishes and congratulations. We appreciate Jessica and the Home Masters Team behind her as they helped us find our dream home and sell both our long time family homes so quickly and positively! Jessica comes highly recommended as a realtor that goes above and beyond. Thanks again."

"Crystal is a very professional realtor.  She was very thorough with all the information, punctual and very helpful with every step of the process of selling my house. She was friendly and always available for questions or concerns. I would definitely recommend her if you are considering selling your property."

"Buying your first home can be such a stressful experience. We are so glad that we had a realtor who was patient and walked us through the process step by step. Janette was so helpful in getting us connected to all the right people to make our dream home a reality. She took the time to show us all our options and was patient as we figured out what was important and realistic within our budget. Her knowledge was so valuable, especially in such an unpredictable market. We could not recommend her enough! We are so lucky to have found her, and she will definitely be a part of our future real estate transactions. Thanks Janette and the Home Masters Team!!!"

"Janette helped us purchase and sell our first townhouse in Chilliwack. We greatly appreciated her knowledge, experience and hard work, as she helped us to find our perfect starter home. Janette was always just a phone call away whenever we had questions, providing strong advice and helping us to make sense of the housing market. Best of all, Janette treated us like family. It always felt like she was in our corner. We would recommend Janette to anyone looking to buy or sell a home in Chilliwack."

"Janette came to the first meeting well informed and well prepared.  Her suggested asking price appeared optimistic but she backed it up with appropriate comparables so we went with it.  Then she got it for us.  She was knowledgeable, available, and receptive to what we had to say throughout the selling process which went more smoothly from beginning to end than we could have ever imagined."

"I am writing this testimonial for Ms. Crystal DeJager who is a Realtor for the Home Masters Team in Chilliwack. I met Ms. DeJager 7 ½ years ago when I was looking for a condominium in Chilliwack. I was very impressed with Ms. DeJager’s professionalism, courteousness & attention to detail. She walked me through the entire purchase and was very helpful in every aspect of buying a condo. She showed me several condos within my price range and was nonjudgemental in my decision as to which one to buy.

Recently I decided to sell my condo and contacted Ms. DeJager to list the property. Again, she was very helpful and provided me with several similar listings in the area and listings within the condo property to compare to and helped me decide on a price point that seemed reasonable within the current real estate market. I wholeheartedly trusted Ms. DeJager and would not hesitate to recommend her to anyone who is interested in buying or selling a property in the Chilliwack area.

On a personal note, I have always appreciated her generosity and remembrance of me every Christmas with a lovely Christmas card and token of her appreciation for my business. This personal kindness goes a long way and is just one small sample of her caring and thoughtfulness towards her clients.

I would be more than happy to provide further support for Ms. DeJager if required. Thank you."

"We are so thankful to have had the opportunity to work with Crystal while selling our home.  She is professional, knowledgeable, and has excellent attention to detail.  She was patient and answered all of our questions as we went through the process of listing and selling our house.  We would whole-heartedly recommend her to anyone who is looking for a real-estate agent!

Thanks again, Crystal for all of your hard work and dedication in selling our place.  You were such a pleasure to work with. "

"We hired Mark to assist in the sale of my father's condo, after my father was moved into a care facility. We do not live in Chilliwack, but Mark kept in touch with us via email and text. We were even able to sign some documents electronically, which really saved us the time and expense of travelling to Chilliwack. The condo market was slow at the time, but Mark did a great job of marketing and showing the condo to potential buyers, until it eventually sold. I would recommend Mark to sellers or buyers; he was a real pleasure to deal with."

"Russ - the patience you showed us over the years it took to find our dream home is something we will never forget. You never treated us like lookie-loos but always with respect. When our priorities changed because of a car accident, you met the challenge and our dream home became a reality.  You put us in touch with qualified people in the area to handle inspections, repairs, financing, mortgages, and helped to make it all easy. When the time comes for us to move again, you will be the first we call and the one we always recommend to others."

"We are so grateful to have had Crystal DeJager as our realtor.  Purchasing a new home at the best of times can be a challenge but we started looking at homes just before March 2020 and had to add in all of the uncertainty that Covid-19 brought with it.  Crystal was a rock star at scheduling viewings for us, (as per our many, many requests!)  She was ever so patient as we evaluated the pros and cons of every home and change our minds a million times! 

She gave us very personalized feedback and suggestions and was nearly as excited as we were when our office was accepted and we got to take possession of our new home. 

Thanks a Million for being such a caring professional realtor (and friend!)  we are so thankful!"

"Mark is not only a great Real Estate agent but also values family, friends and life. He has always taken the time, without any hesitation, to run over any questions that we may have and has made the home buying experience extremely smooth, enjoyable and rewarding! He and his team provide an extremely valuable service and we will and always do recommend him to anybody who is interested in real estate. Thanks for everything that you guys do and have done for us!"

"We were both grateful for the wonderful job you did. You were very honest with everything which was noticed and appreciated. It made us feel safe and confident that you were doing the best for both parties. Everyone likes money, but most of us don’t want to get it at someone else’s expense. Those values seem to be shared by your agency and made me feel proud to have you as an agent! You are representing people who live in the same community so that is important. To sum up; honesty, hard work, efficiency and helpfulness are words we would use to describe our experience with you. I don’t believe we could have received better service. We will continue to recommend you and will contact you if we need an agent in the future."

"We liked Janette's fast responses to our first phone call. From there on in she replied quickly by phone, text or email. She made time for us at our convience and answered ALL questions. Plus she understood our anxieties and did not brush them off. Janette should win and award! She kept us calm (best she could). Awesome Job Janette. Thank you!"

"Working with Crystal on the purchase of our first home (condo) was the best decision we ever made. As total newbies to the process, she explained everything along the way so we understood exactly where we were at. She was fantastic at narrowing down the listings to what was feasible and met our requirements. Through it all she was 100% honest as to whether she felt the potential listing was a good fit for us or not. There was definitely a “No-Pressure” approach from her and we absolutely wouldn’t hesitate to use her again in the future! With our tight budget and specific needs, she really came through. We really appreciate her patience and hard work. Thanks for everything Crystal! "

"Mark Andersen was an excellent choice as my realtor. Though having several offers over the months it was on the market, Mark let me decide on the one I was comfortable with. He did not pressure me to respond to an offer that was too low. Also the brochure and photographic presentation of my home was amazing. My home looked to it's best advantage. Mark was always upbeat, always encouraging and professional. I recommend Mark and his team to sell your home. You deserve the best!"